This place is stupid. Just stupid. Ive been here with my mom several times. I always have to take a whole day off work. (And that costs me a day of pay!) We are always on time for our appointments and we wait 2.5 - 4 hours!!!! for the appointment. The whole procedure takes about 2 minutes. I dont understand why they cant gets their heads together and book properly. Theres no excuse for this. The only reason I can think of is so that they can justify billing OHIP the 1500.00 dollars for one injection... I guess its easier to bill 1500.00 dollars for an appointment that takes 3-4 hours than an appointment that actually takes 3-4 minutes!!!!!!
Nothing short of a nightmare of an experience. No wonder they never respond to reviews online totally indefensible practice stream lined for their convenience. The whole practice is designed to wait multiple stages multiple wait rooms and a complete over booking of patients to use every seat and then some. Anyone with any alternative suggestions please advise because this is a last resort option!
Been waiting for over 3 hours and it is clear to me that this doctor is only in it for the money. I work in a doctors office and we only schedule patients as we can see them (e.g ONE patient every 15 mins) NOT 3-4 patients every 5-10 minutes. There are probably over 30 people waiting to be seen right now, 99% of them elders, UNACCEPTABLE. I will never come back to this doctors office. Extremely unprofessional and not the definition of a good doctor.
In all my experiences with private clinics as well as those that are public, I have never seen such horrible customer service. I was referred to them by Costco, twice and had to wait months and months for an appointment. I cannot call them to get an answer to confirm my appointment and I have found them to be extremely rude and abrupt on the phone. How they remain in business after all theses bad reviews is amazing to me. If they don't call me back, I will find somewhere else to go.
This place is awful. My wife and I were sent here the see an ophthalmologist after her optometrist had found swelling on her optic nerves. The first time we went it seemed pretty standard, my wife did some tests, and we went into the ophthalmologists office. The technician came in, grabbed my wifes head without saying anything, and pried her eyes open to put in eye drops in. Then ran back out of the room and was complaining loudly to other technicians. We finally saw the doctor and he said there was some swelling, sent her for a CT, and wed come back in a few months to see progress. We went back in a few months, the ophthalmologist said the CT showed nothing, and everything was fine. Yay! But wait, we went to a neurologist after, just in case, and it turns out that my wife has a rare chronic illness called idiopathic intracranial hypertension (IIH), where her body produces too much spinal fluid and it was pushing in her optic nerves and causing them to swell. Thankfully the neurologist sent us to an ophthalmologist who knows what theyre doing and she has since been able to work with this illness thanks proper medication and a change in diet. TLDR: Ophthalmologist told my wife she was fine, but she actually has a rare brain disease.
Medical Eye Consultants is a Canadian Hospital based in Newmarket, Ontario. Medical Eye Consultants is located at Unit 44, 16945 Leslie St, Newmarket, ON L3Y 9A2, Canada.
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