Excellent experience! Have been coming here for nearly 3 years. The colouring/cut is perfect and the condition has improved thanks to the advise of Mirella and her staff. All lovely people who make you feel welcome and part of the 'family'.
As a customer of Hair Point for many years I find myself compelled to weigh in on the Review that Julxoxo has posted. I was in the Salon and witnessed everything that happened and the writer of the review is telling her side of the story and putting a spin on it that simply is not true. The issue with the customer was that she was asking for something that the stylists felt was not going to work the way she was hoping. Due to the present colours in her hair and the new colour she wanted the stylist felt it was not attainable and made other suggestions. The customer was adamant about trying it so the stylist started to do what she wanted. Early on in the process it was clear it wasn't working and as any of us would do the customer got very upset about her hair and the colour situation. The stylist brought in the owner to help to see what would the best solution be to get the customers hair to the colour she wanted and the customer started blaming the stylist for the situation as she was very upset and didn't know what to do. The Owner and stylist offered a few options to try to meet the customers goal but she was too upset and just wanted to leave. I think the review is extremely unfair as the Owner and stylist tried everything they could to help the customer but the customer did not want to take responsibility for the situation and was too upset to listen to the possible solutions that would get her the colour she was looking for. The service and the people at Hair Point are beyond reproach and every customer I've ever seen there is happy with how they are treated. This one situation is just about a colour issue that didn't go as the customer had hoped because she didn't take the advice of the stylist at the beginning. I feel for her because I know how important hair is to a person but this was not Hair Points fault in any way.
Theyre amazing! Theyre so friendly and the customer service is amazing! Josie coloured my hair and she did an amazing job!
Hair Pointe is an amazing salon with outstanding employees! I have been going to this salon for years and have always come out happy! Mirella owner and stylist is amazing! She is super talented and a wonderful person! I highly recommend this salon to anyone, 5 plus bight shining stars from me!!
Great haircuts and colour! Feels like going to visit friends and family rather than just a haircut
Hair Point Unisex Hair Design is a Canadian Hair Care based in Newmarket, Ontario. Hair Point Unisex Hair Design is located at 16775 Yonge St, Newmarket, ON L3Y 8J4, Canada.
Please contact with Hair Point Unisex Hair Design using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Hair Point Unisex Hair Design opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care in Newmarket
You Might Also Consider