This gas station has zero service. Cashier name Kaiser doesn’t know how to treat the customers and very slow on his work and aggressive if you ask him anything again. Owner must need to look into it to build a good reputation and get customers by offering a good customer service.
Disappointing Experience at the Car Wash I recently used the car wash, and it was a frustrating experience. The machine charged me for a wash but didn’t start. I approached the staff for assistance, but they were either unable or unwilling to help resolve the issue. This left me not only out of pocket but also with no car wash. I expected better service and accountability. If you’re considering using this car wash, you might want to think twice. Hopefully, management addresses these issues soon.
I don't know what is wrong with this place, but I paid the usual amount for gas and only got a quarter of my gas tank, I felt ripped of. In any other shell station, I get 3 quarters
I felt discriminated this morning. Im a regular here and Ive been told from every other shell gss station that the all pre pay policy is from 11pm to 5am. However I was trying to get gas this morning after 6am this morning and I was demanded to pay first. Instead letting this clown take my day away I chose to stop at another location on my route. Reassured by the other location attendant that shouldve never happen. I think shell need to look into this. Im sure Im not the only one that experienced this.
What AWFULL customer service.......I was .03 cents short on my purchase and they made me use my visa for 3 cents!!!!!! Don't they understand it cost them more to use the visa per transaction then 3 cents.... congrats u made a customer upset and lost money!!!!
Conveniently located at the beginning of Newmarket. It is a good place to stop by and fill up your car. They are in a nice plaza with many different shops that you can stop by. I do like the older Shell location located across the street but it was closed down many years ago. This new location can tend to be busy at times and the intersection when you drive in can be a bit of a hassle (stop sign corner) Gas store has many products and drinks for you to grab on the go as well.
This is my second time writing the review for this gas station; I deleted my first one since I felt that it might just be one or two of their staff being terrible sometimes. Now, this is truly a poorly managed gas station/business. Washroom & microwave are OUT OF ORDER all the time! Different staff might be a bit different with their attitudes; but all of them are terrible since they do not know or they do not care to do things the right/professional way! Do NOT go to this gas station since any other gas stations within a few km radius are better than this one. =[
Shell is a Canadian Gas Station based in Newmarket, Ontario. Shell is located at 16634 Yonge St, Newmarket, ON L3X 2N8, Canada.
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