I would like to know if this is happening only to me, but every time I go to this location, I feel like the pumps are not dispensing the correct amount of gas. For the amount of money I pay, it seems that I receive less fuel compared to other gas stations. I have seen this kind of situation in other countries, but I never imagined it could happen here, especially at this specific location. I hope the pumps can be checked to ensure they are working properly.
Paid for the top car wash and came out with a side mirror hanging off. Went in to let them know and was told you’re supposed to put your mirrors in, which I wasn’t aware of as I have gone through numerous times. Even if that is the case, the staff were abrupt and rude about it. I have tried emailing and haven’t heard back.
Update: still no one response to my emails. I even visited this store, which I purchased my car wash season pass Been on the phone for more than hour to reach customer service to see why they locked my season pass for car wash. Still waiting to talk to someone. This is not acceptable
Just came to fill the gas at 10:15 pm tonight. There was one guy working with mask on and long hair. When i went inside to pre pay for my gas, i greeted him but no response from him and he did same when i said thank you while leaving the store again same rude behaviour. Poor service. Like he cannot even greet or say thank you come on bud this is Canada..
Stay away from this petro Canada my car was scratched in the car wash really bad.They took my information couple weeks ago after the employee couldn’t find the complaint form.Its been over a month and still no call or anything.Went in and tried speaking again they will not help at all. They made 0 attempts to get a hold of me. Unfortunately will have to go through insurance. Since they cannot help.Avoid this location if possible!
Very disappointed, this evening went to redeem my petro point for car wash, the cashier/attendant told me that I do not have enough petro points, when checked I have over 41000 petro points, only 10000 needed for a car wash, why would he do that? I Did not argue with him. This is the second time this guy did it (skinny, long hair with glasses). Is there anyone who can keep an eye on him? Very unprofessional and unethical. He should be investigated for this kind of behaviour.
New policy in affect can't go inside b4 7am. Thanks guys. Can't buy any def , or any other products for that matter. Find a new gas station provider. This is ridiculous. Worst customer service I've ever experienced.
Petro-Canada & Car Wash is a Canadian Gas Station based in Newmarket, Ontario. Petro-Canada & Car Wash is located at 18215 Yonge St, Newmarket, ON L3Y 4V8, Canada.
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