I booked an appointment for a “Quick Fix” sewing machine repair. The young woman was pleasant and efficient as she educated me on some simple repairs I could do myself and had me up and running quickly. A few customers came in and were not aware that you need an appointment for this service. Highly recommend!
My go-to supplier!! Love coming here, such lovely staff, patient and they will walk you through the whole embroidery process (no matter how new you are to this wonderful niche).
Excellent service, friendly and very professional!! Took our embroidery machine in for service. Came back like brand new. We’ll be going back, it’s worth the drive from Wasaga Beach.
I went in looking for a straight stitch semi industrial sewing machine about a month ago. Had been looking online for a while and wasn't having too much luck. I found this company and called to see if they had the Brother PQ1600 available to see and test. Michalea (sorry if I spelled wrong) who answered the phone was extremely friendly and very helpful. Wanted to make sure someone was available to assist when I dropped in. It's a small shop but buzzing with activity with people coming in for classes and general shopping and repair questions. Jaret who helped me test out the machine took his time to show me the features. I was impressed from start to finish at the level of customer service! I purchased the sewing machine after testing it. The only knock against That Sewing Place is that there's only one location! Wishing the company continued success and hope to shop there again.
Took my 30 year old Kenmore sewing machine into "That Sewing Place" today. It was misbehaving and I had no clue what was wrong. Jaret went at it with the investigative determination of Sherlock Holmes in solving a crime! Almost an hour later I left with a diagnosis, a working machine with a temporary fix and an appointment for a full service. I was very impressed with the service, value and friendliness I experienced from Jaret and the entire store staff. They were extremely helpful and pleasant and the service was flawless! I am so glad that we have a family run store of this quality in Newmarket.
I Stopped in at "That Sewing Machine Place" after speaking to Jaret on the phone. He was patient and extremely knowledgeable. He told me to bring in my mother's sewing machine as that would be the best way to assure getting it fixed. He even explained to me not to bring the whole thing and how to take out just the machine from it's casing. In no time he fixed it and at a very reasonable price. I stood there while he told me what was hindering the machine from working properly. I was amazed at his knowledge and expertise! He had it fixed in 20 minutes or so, Literally while I watched. I could not be happier. At a very reasonable price too. I was expecting to pay a lot more. I was impressed by his great service, patience and expertise. Thank you Jaret and "That Sewing Machine Place." You guys are the best!
Just went in to browse and was instantly welcomed by friendly/happy staff. Staff was very knowledgeable and helpful and did not push for any kind of sale, I highly recommend this place weather you need Hardwear or knowledge!
That Sewing Place is a Canadian Sewing machine store based in Newmarket, Ontario. That Sewing Place is located at 16610 Bayview Ave, Newmarket, ON L3X 1X3, Canada.
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