We can’t say enough good things and praise especially with Dustin Duran the Brand Ambassador that we had the immense pleasure to work with. The 2023 Murano was exactly as he described when we came and test drove it. Dustin had produced a short video of the vehicle for us to view as we were coming from a distance. He was extremely professional, courteous, respectful, knowledgeable and throw in any other exemplars one may wish to add. The process was fast and actually quite enjoyable. I highly recommend Dustin and the dealership.
I recently purchased a 2025 Nissan Rogue from Newmarket Nissan, and I couldn’t be happier with the experience. Dustin was incredible helpful throughout the entire process, patient and attentive to my needs and many questions. The whole experience was smooth and stress free thanks to his professionalism. If you’re looking for a new vehicle, I highly recommend asking for Dustin at Nissan. Shoutout to Thomas & John for their support as well!
This is my 3rd Nissan rouge, so I think that made me a good customer, and fan of Nissan. However a recent experience on Nissan service Newmarket, left a bad taste in my mouth, by being served with a non knowledgeable receptionist.. “ after speaking with head office I say that” New to push button, I simply requested that the mechanic check the push button and tell me if it’s ok, it’s supposed to click, no sound I have nothing to compare it to.. she informed me it will cost $145 !! What I repeated it again and again.. 5 seconds it what it will take. Then she started getting a sarcastic tone, and continued to inform me, they won’t do it for free. Very aggravated, I called head office and they informed me this was not true. BUT no I say go elsewhere, this location just isn’t fussy with who they hire as they used to be. Up to this point, I had been there many times, but the new staff.. not to my standard that’s needed.
Attended Newmarket Nissan to explore vehicles from this manufacturer. Phil Huo provided exemplary assistance, demonstrating a professional, courteous, and knowledgeable demeanor throughout the process. Thomas An, the Sales Manager, also introduced himself and offered his support, further enhancing the overall experience. I greatly appreciated the honesty, transparency, and integrity both individuals displayed in every interaction, which made this purchase exceptionally positive and straightforward. I look forward to working with Phil and Thomas again for future vehicle purchase. Audrey
We recently visited Newmarket Nissan to evaluate a potential vehicle purchase. From the outset, we were greeted by courteous and attentive staff. Phil Huo promptly offered his assistance and conducted himself with professionalism, courtesy, and a refreshingly low-pressure approach throughout our visit. We were later introduced to Thomas An, the Sales Manager, whose extensive product knowledge and genuine customer focus were immediately evident. His manner and communication style reinforced our confidence that our needs and timeline were being respected. We ultimately proceeded with a vehicle purchase at this dealership and can unequivocally and categorically state with full confidence that both Phil Huo and Thomas An are professionals who represent the automotive industry at its best.
I have been shopping for a very long time for a used vehicle, going from dealership to dealership. It wasn't until I came across a sales person named Richard. From the minute I came in the door from reception to meeting Richard I was treated with the same respect as if I was buying brand new. The other dealerships I've been to hold you hostage only giving you a good deal if you finance it. Richard asked me if I was financing or paying cash. There was no pressure to finance it. I said well I would like to pay cash just waiting for him to tell me that it's going to cost me way more to pay with cash than financing it. He didn't he just asked me are you paying cash for financing. There wasn't any real negotiation just a really good deal and I appreciate they handled the licensing of the vehicle and detailed it. As well the vehicle was full of gas and ready to go. I am very happy with my purchase. This is a place that has a family environment and you don't feel pressure to buy. Absolutely a great experience! Thank you Volvo in New Market!
Bought a rogue from them after being very loyal customer, motor blew. Tried to charge me $15,000, then tried to charge me an inspection fee after they said it wasn’t covered under warranty. Then also tried to charge me a storage fee ($100 a day) if I didn’t pick it up by a certain day, after trying to find the money to fix it. Would not recommend what so ever. Also tried to charge me a vacuuming fee on our loaner vehicle . Just started making up fees, to push you into using there mechanics and service department
Newmarket Nissan is a Canadian Nissan dealer based in Newmarket, Ontario. Newmarket Nissan is located at 17385 Leslie St Unit A, Newmarket, ON L3Y 9A3, Canada.
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