My first visit to the Art Music Store exceeded my expectations. They have a large inventory of most major brands. Staff were excellent; a hat tip to Josh for his help with a trade-in and the subsequent purchase of a sweet PRS. Highly recommend this store, and it's worth the drive from Toronto.
The guitar was shipped out west and was well packed and humidified (at my request ) it arrived in pristine condition. Shout out to the staff who were easy to communicate with. Great experience! -Richard
Great time with other guitar players of all levels. It’s relaxed and very social. Ryan adds some great tips on playing songs and lets everyone participate
Helpful and friendly staff! Needed to rent a sound system/speakers for my wedding. They were able to recommend which items we would need and showed us how to use them. Very affordable prices and high quality equipment.
you know with so much negativity out there, it's nice when a store goes above and beyond. I'm talking about The Arts Music Store here. They sold me a pa for a great price - that could have been the end of the story - I was already happy - then, a month later, they call me to tell me that they forgot to include stuff - I show up at the store and it's like Christmas time! High quality cords, connectors, cases - all done with the usual "Arts Music Store, friendliness and camaraderie. Thanks folks!
Quick shout out to both Ryan and Rachael for the Acoustic Jam last Tuesday, great evening a true pleasure to play along with Ryan singing and hearing 26 acoustic instruments. I think with a little more practice we could take this on the road, but we are going to need a huge campfire.
I ordered a set of Kluson machine heads that were out of stock. Ryan Ainsworth called me to let me know they wouldn't be in, and went out of his way to source the specific tuner I was looking for. He was really thoughtful & diligent of making sure I got the specific product I wanted. The quality of service is much higher at The Arts Music Store than other larger music stores I have shopped at.
I just got my roger waters signature bass guitar back from being set up. I know that the arts do great work . When I played it the difference was amazing. As always the staff are great and even though I am new to the bass guitar and dont have the best gear they make you feel like your guitar is as important to them as it is to you . I will never let anyone else touch my guitar other than they guys from the arts . I just wish I knew who did the work in mine so I could thank him personally next time I'm in the shop . Thanks to all of you at the arts .
The people are very nice & helpful. To be honest I like going even to just hangout & play some instruments!
Everyone was helpful and laid back as you should be in a music store! I was impressed with the huge selection of high quality guitars. I was looking to get a matching cymbal for my 15 inch Zildjian A Custom Fast crash cymbal. I didn't quite find the match I was looking for and I am quite picky. However, it was well worth the visit and I will return again if I am in the area.
The Arts is my favourite music store by far. I've been coming to The Arts since I was about 13, which makes 9 years now. I've purchased nearly every instrument I own from this store, as well as taken lessons, gotten guitar maintenance and upgrades, and sometimes just stopped in to see what's new and try some new guitars out. Through the past 9 years I've been treated with nothing but professional, kind service. If I ask a rather dumb question, the staff is patient and will thoroughly explain the answer until I leave feeling satisfied.The staff is very knowledgeable, and the store has a great selection of modern and vintage guitars, amps, and other instruments. I love this store so much that I've actually ordered items from The Arts and waited 10 business days when I could have picked it up at one of their larger competitors the same day simply because I'd rather wait and spend my money at The Arts. They definitely deserve your business, and I will be coming here for the foreseeable future :)
If I could give more stars I would. Excellent store - excellent customer service! Clearly our experience at this store is on par with the other reviews posted here, but I still wanted to leave a note. Starting with Darrell, who's service was above and beyond in helping us (us being parents with absolutely zero guitar experience) buy our son's first acoustic 8 months ago; to Frank who helped us with the purchase of his first electric 4 months later; to Cody, who took time out of his busy night to teach him re-stringing and maintenance - with excellent tips and tricks... and every staff member in between that was extremely knowledgeable and accommodating. I believe that their support has helped to foster a true love of guitar that will stay with him forever - thank you!
The Arts Music Store is a Canadian Musical instrument store based in Newmarket, Ontario. The Arts Music Store is located at 274 Eagle St, Newmarket, ON L3Y 1K1, Canada.
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